Terms & Conditions
REFUND POLICY
Please select items carefully as we do not offer refunds.
WEBSITE AND END–USER TERMS & CONDITIONS
This page (together with documents referred to on it) tells you the terms of use on which you may make use of our website (www.industrialsuperstore.com.au ) and associated products, functionality and processes (our site). Please read these terms of use carefully before you start to use our site or subscribe to it. By using, visiting or accessing our site, subscribing to our site, purchasing one of the products, via our site, you indicate that you have read, understood and accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, you should refrain from using our site in any manner.
INFORMATION ABOUT US
www.industrialsuperstore.com.au is a site operated by Industrial Superstore Pty Ltd (we). We are registered in Australia under company number 158 031 871.
ACCESS AND SUBSCRIPTION
Access to our site is permitted on a temporary basis. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
In order to make purchases, submit comments and access the site, you will need to be of 18 years age or more, and legally able to enter into contractual relations. However, if you are at least 13 years old but not yet 18, you may use our site in conjunction with your parent or guardian who agrees to these terms of use. No one under age 13 may use our site.
If you choose, or you are provided with, log-in details, a user identification name, password or any other piece of information as part of our security procedures (log-in information), you must treat such information as confidential and keep it secure, and you must not (a) disclose it to any third party; (b) store such log-in information in any form, whether encrypted or encoded or otherwise, in any location where such information could be copied, utilised or distributed by any other person, virus, software or any other third party; (c) allow or enable a third party to freely access our site via your log-in information. If you are aware of any unauthorised use of your log-in information, or if your log-in information has been compromised or known to a third party, you must immediately notify us. Notice provided by you in these circumstances does not release you from your responsibilities under these terms of use. We have the right to disable any log-in information, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
In the process of activating your account to become a registered subscriber, you must provide personal information such as your name, address and an email address. You agree to provide accurate and complete information and to keep us updated of any changes thereto.
When using our site, you must comply with the provisions of our privacy policy.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights (including, without limitation, trade marks and copyright) in our site, and in the material published on it (including, without limitation, its look and feel, brands, logos and trade marks, information, graphics, photographs, content, images, sounds, music, video, audio, text, layout, logos, button icons and the compilation and organisation thereof, and all intellectual property rights contained therein). Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
OUR RIGHTS
We reserve the right, in our absolute discretion, to accept or reject any order to purchase products from our site.
Except as required by law, you will not be entitled to a refund if you simply change your mind or make a wrong decision.
RELIANCE ON INFORMATION POSTED
Commentary, specifications and other materials posted on, or via, our site are not intended to amount to advice on which reliance should be placed nor do they reflect our views or opinions. We disclaim all liability and responsibility arising from any reliance placed on such commentary, specifications and materials and any products or services, acquired via our site (directly or indirectly) by any visitor or subscriber to our site, or by anyone who may be informed of any of its contents and we make no representations or warranties that use of such materials, products or services will not infringe intellectual property rights of any third parties.
OUR LIABILITY
The material, content, descriptions, quality and specifications displayed on our site, and any links, products or services, provided therefrom (directly or indirectly), may be based on information provided by third party suppliers and is provided without any guarantees, conditions or warranties as to its accuracy, completeness, reliability, currency or fitness for purposes. To the extent permitted by law, we, our directors and employees, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site, products or services provided therefrom (directly or indirectly) or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on or via it, and any third party including, without limitation any liability for:
• loss of income or revenue;
• loss or interruption of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
Without limitation to the foregoing, we acknowledge that the laws in certain jurisdictions including Australia may imply warranties and conditions or impose obligations on the supply of goods and services through or by means of our site which cannot be excluded, restricted or modified except to a limited extent. If any such laws apply, then to the fullest extent permitted by the law of the relevant jurisdiction and in the case of Australia to the extent permitted by the Trade Practices Act 1974 (Cth), our liability is limited and if any liability remains it will be limited to any one or more of the following in its sole discretion:
• in the case of any goods supplied by us, the replacement or repair of the goods, or the supply of equivalent goods, or the payment of the cost of repairing or replacing the goods or supplying equivalent goods; and
• in the case of any services provided by us, the supply of the services again or the payment of the cost of having the services supplied again.
Without limitation to the foregoing, you agree that in no event shall our maximum aggregate liability exceed one thousand dollars (AUD$1,000.00).
You agree to indemnify us, our directors, employees and representatives from and against all actions, claims, suits, demands, damages, liabilities or costs (including legal costs) arising from, or which is directly or indirectly related to the use of our site, your subscription with us, or any other products or services accessed via our site.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our privacy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change content, specifications, prices or functionality at any time. If the need arises, we may suspend access to our site (including terminating your subscription account or restricting access), or close our site or your account indefinitely. We will not be liable to you or anyone else for doing so. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
LINKING TO OUR SITE
You may link to our home page, provided you obtain our written consent us and you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to sales@industrialsuperstore.com.au.
THIRD PARTY LINKS AND CONTENT
Where our site contains links or references to other sites, products, services and resources. We have no control over the contents of those sites, products, or services, and we accept no responsibility, nor provide any warranty for them or for any loss or damage that may arise from your use of them (notwithstanding anything else contained herein).
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
We will not be liable for any loss or damage caused by a virus, system failures or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. We always recommend all users of Internet ensure they have up to date virus checking software installed.
FORCE MAJEURE
We shall not be responsible for any delay, suspension or failure arising out of any circumstances outside of our reasonable control, including but not limited to, acts of God, governmental actions, strikes, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, internet interruption or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.
VARIATIONS
We may revise or change these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. By continuing to use the site, you agree to be bound by such revisions and changes.
SEVERABILITY
If any provision in these terms of use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the reminder of these terms of use which will continue in full force and effect.
JURISDICTION AND APPLICABLE LAW
Our site is created and controlled by us in the State of Victoria, Australia. As such, the laws of the State of Victoria will govern these terms of use. By using our site you submit to the jurisdiction of the courts of Victoria and agree that any legal action will only be commenced in these forums. Our site is available only to people who can form legally binding contracts under applicable law.
YOUR CONCERNS
If you have any concerns about material which appears on our site, please contact support at sales@industrialsuperstore.com.au
Thank you for visiting our site.